The “retail mindset” is a perpetuation of stereotypes and expectations. Customers don't expect a good experience. Managers don't expect to hire great employees. Employees don't look at their jobs as something that will improve their career but rather a way to just get paid. Most view retail as a substandard opportunity.
The truth is that retail is still the single largest industry and largest contributor to the U.S. economy. There are over *10 million people that work in retail as sales associates, cashiers or food service workers. This translates into a majority of workers experiencing long hours, poor wages, low expectations, little to no accountability, direction or mentoring which results in a depressed career outlook. Keep in mind, these are the same people that interact and communicate with millions of customers each year. This is unacceptable.
Cambeo’s mission is to eradicate the retail mindset and mediocrity through measuring and raising the performance of an organization’s greatest assets, its employees. We know that an amazing customer experience can’t happen without an amazing employee experience.
Former Technical Director of Data Architecture at TDW. Former Technical Founder and CTO of Attensity. Helped design and build the initial Cambeo platform. Developed Attensity’s first use of cloud computing replacing their in-house data center. Master’s in Management Information Systems from University of Arizona/PhD in Computer Science & bachelor’s degree in French Arabic from University of Utah. Teaches web architectures as an adjunct professor at the University of Utah’s School of Computing, rebuilds tractors and welds stuff together
Worked at IBM managing its national sales team to major accounts like Toyota, Costco, Boeing and Apple. VP of Sales for Bidysync where he built a sales team and strategy from scratch before it was acquired by Periscope Holdings. Sales leader for Microsoft managing the largest single sales area in the U.S. for the company . Bachelor’s degree from the University of Texas at Arlington. Speaks Japanese and loves to fish and of course...eat sushi
Former Innovation Designer and Sr. Business Developer for Motiis in Kenya, Africa, Creative Director for Deseret Book, Visual Strategist for NASA’s Jet Propulsion Laboratory, and Art Director for Richter 7 and Crispin, Porter + Bogusky. Launched BAMBA water product in Kenya. Worked on ad campaigns for such brands as Burger King, Volkswagen, Haggar and Orville Redenbacher Holds MFA from Art Center College of Design, a bachelor’s degree in Communications / Advertising from Brigham Young University and fluent in Tagalog. Former Sergeant in the United States Marine Corp and a Veteran of Operation Iraqi Freedom